CONTACT INFORMATION

Last updated: June 2026

If you have any questions, concerns, or feedback, our team is here to help.

Customer Support

Brand: Lumora
Website: shoplumoraskincare.com
Email: support@shoplumoraskincare.com

Support Hours

Our customer support team is available Monday to Friday. We aim to respond to all enquiries within 24–48 hours on business days.

How to Reach Us

For the fastest response, please email us at support@shoplumoraskincare.com and include your order number in the subject line if your enquiry relates to an existing order.

We handle all of the following via email:

 

• Order status and tracking enquiries
• Returns and refund requests
• Product questions and recommendations
• General feedback and enquiries X