TERMS OF SERVICE

Last updated: June 2026

Welcome to Lumora. By accessing or using our website at shoplumoraskincare.com and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General

By placing an order with Lumora, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and agree to these Terms of Service in full. We reserve the right to update these terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions, images, and prices are subject to change without notice. We make every effort to display colours and images accurately, but we cannot guarantee that your device's display will be accurate.

3. Pricing and Payment

All prices are listed in US Dollars (USD) and are inclusive of any applicable taxes unless otherwise stated. We reserve the right to modify prices at any time. Payment must be made in full at the time of purchase. We accept all major credit and debit cards as well as other payment methods displayed at checkout.

4. Orders and Fulfillment

By submitting an order, you make an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion. Once your order is confirmed, it will be processed within 1–3 business days and fulfilled through our fulfillment network. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

5. Shipping

We currently ship to the United States only. Estimated delivery is 5–10 business days after dispatch. Delivery times are estimates and are not guaranteed. Please refer to our full Shipping Policy for complete details.

6. Returns and Refunds

We offer a 30-day return policy on eligible items. For full details on how to initiate a return, eligibility requirements, and the refund process, please refer to our Refund & Return Policy.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Lumora and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Lumora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the order in question.

9. Disclaimer of Warranties

Our website and products are provided "as is" without warranty of any kind, express or implied. We do not warrant that our website will be error-free, uninterrupted, or free of viruses. Results from using our skincare products may vary from person to person.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States applicable to transactions entered into therein, without regard to conflict of law provisions.

11. Contact Us

 

If you have any questions regarding these Terms of Service, please contact us at support@shoplumoraskincare.com.